Blastoff FAQ
Blastoff Network Frequently Asked Questions (FAQs) To Sign Up For Your Free Blastoff Account http://BlastoffHome.biz
How is it that the Blastoff Service is free to join?
Blastoff is free to join for several reasons.
First, retail merchants spend inordinate sums of money on acquiring customers, for example, marketing, advertising, special offers, and promotional fees. Blastoff directs qualified customer prospects to our Mall and other Merchants for which they have to expend literally no expense to attract or acquire. In effect, Blastoff helps Merchants dramatically reduce their customer acquisition, marketing, and advertising costs. Merchants are simply sharing a portion of their marketing and customer acquisition cost savings with Blastoff Members who make purchases in the form of cash back rewards, and with the Blastoff Network Members who invited them to join Blastoff.
Second, conducting retail business online is considerably less expensive than using brick and mortar stores to market and sell their wares. Blastoff proactively drives more qualified customer prospects to online Merchant stores, hence saving Merchants significant capital costs and operating expenses. Merchants share a portion of these savings with Blastoff Members who make purchases, and those who invited those Members to join Blastoff.
To get your free account sign up here, http://blastoffsignup.org
How many emails can I import into Blastoff?
You can import as many email addresses of individuals that you know or with whom you have a pre-existing relationship as you want, including friends, acquaintances, business associates, and colleagues. To avoid violating anti-spam laws, our email distributor limits us to 250 emails per person being sent at any one time. Once your invitees opt-in and join Blastoff, you can invite more contacts to join Blastoff, up to the 250 email limit. Then continue to repeat the process. Unanswered invitations expire automatically within two weeks of the invite being sent.
What if I have a list of 200,000 email addresses in my network of email contacts?
With such a large network, it is advisable and recommended to set up your own email distribution server and send out email messages that direct your contacts to your Blastoff PPL web site home page, and they can navigate to your site and join Blastoff there. Given the limit on the number of email invitations that can be sent out by Blastoff, it would take a long time for Blastoff to process more than a few thousand email invitations.
You do need to be aware of anti-spam laws that prohibit you from sending emails to people you don’t know. If you are using an email distribution service, you may get blacklisted if complaints are filed against you or your email distribution service. This would hinder your ability to send out email invitations in the future.
How does Complete My Blastoff Status work? Do I have to make a purchase to activate my account, invite friends or colleagues to join Blastoff, or earn cash back rewards?
Please note that this feature has been disabled as many new Members found it confusing.
Complete Your Blastoff Status is simply a status bar for you to track your progress in setting up your Blastoff web site.
There is no obligation to purchase anything to activate your account, invite friends or colleagues to join Blastoff, or earn cash back rewards. If you choose not to make a purchase, then your Blastoff Status will remain at a number less than 100%, but there is no penalty for not having a Blastoff Status of 100%.
I made a purchase in the Blastoff Mall, but the cash back reward has not yet shown up in My Rewards account ledger. What happened?
First, you must make sure that you go through the Blastoff Mall to enter the Merchant’s store web site. If you go directly to the Merchant’s web site, e.g., OldNavy.com, you will not receive your Blastoff discount or your cash back reward.
Second, when you make your purchase, make sure that the discount code shows up in your Merchant shopping cart. The amount shown factors in the Blastoff discount percentage.
Second, depending on the Merchant from whom you made your purchase, it may take up to 7-10 business days for your My Rewards account to show the cash back reward as PENDING. Different Merchants report back on retail transactions at a different time intervals. Your cash back rewards will continue to show as PENDING until Blastoff receives the cash back from the Merchant, and is able to make payment to you via check.
How often does Blastoff update My Rewards account ledger?
Blastoff updates every Member’s My Rewards account ledger every night. Any transactions that are received from Merchants are automatically posted to your My Rewards account ledger every night.
How long does it take to receive my cash back rewards?
Depending on the Merchants from whom you made your purchases, it can take up to 90 days for Blastoff to receive those cash back reward funds from the Merchant. Merchants wait up to 90 days before they pay out cash back rewards to allow sufficient time for merchandise returns and exchanges, which can complicate the cash flow process.
Blastoff sends out live branded paper checks via US Mail to Members once every 30 days. (Future plans to offer alternatives to live checks include, but are not limited to the following: Blastoff cash loaded debit cards, ACH, EFT, wire transfers, or charitable contributions.)
So, from the time a Member makes a purchase until the time Blastoff receives the cash back from the Merchants and then processes the checks to send out to Members via regular US Mail, the entire purchase to receipt of cash back rewards process can take up to 120 days, at the longest.
What happened to the Social Panel with Facebook and Twitter? (previously called Tools)
The Social Panel has been taken down to make some enhancements to increase the ease of use of the feature. We expect to put the Social Panel back online within 10 business days.
Why can’t I log in to the Blastoff site? (some of this is PPL specific)
There are multiple reasons that PPL Associates have experienced issues with their Blastoff web site logins.
First, if you are new PPL Associate, there is a distinct possibility that Blastoff has not received your Associate data record from PPL. Many Associates have joined PPL since we launched the site on Sunday, September 13th. Blastoff received a file on Friday, September 11th, 2 days prior to the launch. After the launch, Blastoff began receiving a daily update file which should, but does not always due to a time lag, include the new Associates. If you became an Associate, and your record has not yet been delivered to Blastoff, then you will not have a record in our system or be able to log in successfully until we receive your Associate record from PPL.
Secondly, some Associates have multiple accounts within the PPL system, which created multiple records in the Blastoff database. These duplicate records created some confusion and confounded the creation of some Associates Blastoff accounts and logins. Blastoff is working diligently to “clean up” the duplicate accounts and logins.
Thirdly, some Associates mistyped their email addresses or passwords and were not able to recall what was actually typed in, and, hence, did not have the proper credentials to log back into the web site. We are correcting these situations as quickly as possible as they are presented to us.
Finally, we did have a few bugs in our system in which editing of the Blastoff database created some duplicate records as well. These problems have been corrected, and the login issues are all being resolved on a case by case basis.
Why is the web site response time and page load time so slow?
First, starting at 2 pm CDT on Sunday, September 13th, we have had an overwhelming response from the PPL Associates who are logging in a relatively compact time window and the volume of users is putting a tremendous load on the system. We immediately added additional server capacity to be able to better handle the load.
Secondly, as with any new web site, there is a considerable amount of performance tweaking and tuning to carry out on the application, the database, and the server configurations to make the entire web site work faster, and make the response time and page load times shorter. Since the launch on Sunday, we have already achieved marked and significant improvements in performance, so everyone should be seeing dramatically reduced response times and page load times.. We will continually apply performance enhancement techniques as we improve the web site.
Thirdly, as is immediately evident upon looking at the site, the pages are “heavy” with a lot of content, a great deal of which is being pulled from other web sites. The performance of those web sites is beyond Blastoff’s control. If those sites are sometimes slow to respond, then Blastoff’s site response time will be slow as well.
Finally, as users log on and customize their sites, we are employing a technique known as “caching” (pronounced “CASH-ing”) which stores copies of information on your local machine, and on servers that are located geographically closer to your location. Over time, as the Blastoff web site stores more and more of your information on (secure) servers closer to your location, the number of round trips required to our servers and databases located in our data center in Dallas, Texas is dramatically reduced, and your response times and page load times will decrease to more regular, sub-second intervals.
In addition, and most importantly, a significant portion of the performance of the Blastoff web site that you personally experience is a function of several factors, including: the type of computer you are using (as defined by the number of processors and their speed, the amount of RAM), the number and computing intensity other applications running alongside Blastoff, your Internet Service Provider (ISP), the bandwidth at your location (home or office), and the number of other users accessing and utilizing that bandwidth. Any combination of these factors may significantly affect the performance of the Blastoff web site that you are experiencing.
To find out more Go Here http://blastoffhome.biz or to sign up for your free Blastoff page now, go here http://blastoffsignup.org
